Collect product reviews and customer photos after each purchase and show them on your store pages.
Customer review software requests feedback after a purchase and presents it where future shoppers can use it. Product-level reviews may include photos, videos, sizes and attributes, while public company reviews describe the buying experience more broadly. Store owners also need to think about when requests are sent, how reviews are grouped across variants and whether approved content can reach shopping channels. These tools are separated by their collection and publishing workflows rather than by a generic ranking.
By SEM Solutions Editorial Team. Researched from vendor documentation, not hands-on testing. Ordered by Overall Score. Checked October 16, 2026. How we research
Public service review profiles
#1 of 6 in Customer Reviews
Trustpilot gives buyers a public destination for feedback about their experience with a business. Companies can send automated invitations, respond to published feedback and place TrustBox displays on their websites. This is distinct from a product-focused review app because the public company profile remains a central part of how prospective customers encounter the feedback.
Multichannel product review distribution
#2 of 6 in Customer Reviews
Yotpo connects product review collection with ecommerce merchandising and marketing workflows. Merchants can request feedback and user-generated content, display selected material on storefront pages and use syndication capabilities for eligible shopping destinations. Its integrations help make reviews part of the wider customer journey rather than restricting the content to one on-site product widget.
Detailed Shopify product reviews
#3 of 6 in Customer Reviews
Judge.me collects product feedback through automated review requests and storefront forms. Its documentation explains how to show the purchased product variant in an invitation or Review Widget, giving readers more context for size and color feedback. Custom questions can collect additional structured details that help shoppers assess whether an item matches their needs.
Product and company feedback
#4 of 6 in Customer Reviews
REVIEWS.io offers product reviews and broader company feedback within a shared review management environment. Merchants can collect customer media, show feedback in storefront widgets and request more structured product information. Its video-review options are particularly relevant for retailers whose products benefit from demonstrations or personal explanations rather than text alone.
Attribute-rich review collection
#5 of 6 in Customer Reviews
Okendo gathers structured customer and product attributes alongside standard written reviews. A shopper can filter for experiences relevant to their characteristics, rather than reading every comment to find a comparable buyer. Review grouping and customizable widgets provide further control over how feedback appears for related products, giving stores with complicated assortments a more detailed review experience.
Visual customer testimonials
#6 of 6 in Customer Reviews
Loox emphasizes photo and video feedback collected from Shopify customers. Merchants can display customer media in storefront review widgets and invite further participation with post-review incentives. Its referral functionality offers a separate route for happy buyers to share products, connecting visual proof with customer-led promotion without making company-profile reviews the main destination.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 12 to 13, 2026. How we score
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Ecommerce retention suite pairing loyalty and referral programs with product reviews and UGC.
Best for: Direct-to-consumer brands on Shopify or another major store platform that want loyalty, referrals and product reviews from a single vendor.
Shopify app for product and store reviews, with 16 widgets and syndication to shopping channels.
Best for: Shopify stores of any size, from new dropshippers to Shopify Plus brands, that need reviews syndicated to Google Shopping.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Shopify customer marketing platform combining reviews, loyalty, referrals, quizzes and surveys.
Best for: Growing Shopify Plus brands that want reviews and loyalty from one vendor with shared customer data.
Shopify reviews app built around photo and video reviews, referrals and upsell widgets.
Best for: Shopify and Shopify Plus brands that want customer photos and videos to carry their product pages.
No. Company reviews describe the buying experience, including service and delivery, whereas product reviews concern a specific item. Stores often collect both because they answer different customer questions. Product feedback belongs next to the item, and company reviews can support evaluation of the business more broadly.
Some services record variant information and can show it in request messages or review widgets. Judge.me documents its variant display controls, while Okendo supports detailed product and customer attributes. Merchants should verify which fields display publicly and whether the capability requires a particular product plan.
Yes, Trustpilot, Yotpo, Judge.me and Loox all offer a free plan. Free tiers usually come with usage limits, so check whether they cover your volume before relying on them long-term.
Among the tools listed here whose main product is in this category and whose pricing we've verified, Judge.me has the lowest listed starting price: $15/mo (flat, per store). Starting price isn't the whole picture, so check what's included at that tier before deciding.