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Fullstory: Pricing, Features & Alternatives

Digital experience analytics with session replay and heatmaps.

Overall Score65/100
3.6Editor Rating
Market Signal 64
AI features

#3 of 7 in Heatmap & Session Recording by Overall Score

What Is Fullstory?

Fullstory automatically captures user interactions on websites and apps for session replay, heatmaps, funnels and product analytics.

Best for: Product and CRO teams diagnosing where users struggle.

Fullstory captures interaction context that lets investigators move from an aggregate drop-off to the sequence of actions surrounding it. Its platform supports qualitative reconstruction as well as aggregated analysis; implementation teams must account for privacy controls and masking because replays can include sensitive interface states.

3.6
out of 5

Editor Rating

Calculated from facts we verified on Fullstory's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 65 that orders our lists.

  • Pricing transparency2.0
  • Entry cost5.0
  • Free access5.0
  • Platforms & API4.5
  • Support2.0
  • Integrations3.0
  • Security & compliance5.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 6, 2026. How the rating works

64
Moderate

Market Signal

Real data

Computed from Ahrefs + Semrush data about Fullstory's own website. Not an assessment of the product itself. How this works →

Market Strength

68

Where it stands today

Momentum

51 Rising Fast ↑↑

Where it’s heading

Data Confidence

High

How much to trust it

  • Traffic Strength
    73
  • Search Visibility
    74
  • Authority
    60
  • Brand & Market Presence
    56

Tick mark = category average.

Compared with 24 tracked Analytics tools. Data through September 2026, pulled October 6, 2026.

Who Is It Best For?

  • Product teams diagnosing unexplained checkout friction
  • UX researchers examining repeated errors in digital journeys

Who Should Avoid It?

  • Businesses seeking only aggregate pageview counts with no interaction capture

Use Cases

  • Watch sessions surrounding form errors
  • Investigate rage-click patterns
  • Trace conversion journey obstacles
  • Segment replay data by digital experience

Fullstory Features

  • Session replay
  • Heatmaps
  • Funnels
  • Product analytics
  • Mobile app analytics
  • Developer APIs

Fullstory Pricing

PlanMonthlyAnnual (mo)
EnterpriseCustomCustom

Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on Fullstory's website before purchasing.

Fullstory Integrations

No major integrations documented.

Customer Support

Help center

Fullstory at a Glance

Headquarters
Atlanta, United States
Built for
Solo, Small Business, Enterprise
Platforms
Web, iOS, Android, API
Languages
English

Fullstory Alternatives

PostHog logo

PostHog

Overall Score70/100
4.1Editor Rating
Market Signal 63
FreeFree plan

Why choose it: Product and engineering teams that want analytics, experimentation, feature delivery, replay, and data tooling in a developer-oriented stack.

LogRocket logo

LogRocket

Overall Score67/100
3.8Editor Rating
Market Signal 64
From $176/moFree trial

Why choose it: Product and engineering teams that need user-behavior evidence connected to frontend errors and performance data.

Heap logo

Heap

Overall Score66/100
4.1Editor Rating
Market Signal 54
See pricingFree plan

Why choose it: Product and growth teams that want broad behavioral capture with retrospective event definition and replay tied directly to analytics.

More tools like Fullstory

  • Amplitude logo
    Amplitude

    Digital analytics platform for product behavior, experimentation, session replay, and customer journey analysis.

  • Mixpanel logo
    Mixpanel

    Event analytics platform pairing funnels, retention, cohorts, session replay, and heatmaps for digital products.

  • Pendo logo
    Pendo

    Product-experience platform combining analytics, in-app guidance, feedback and roadmapping context.

Frequently Asked Questions

Does Fullstory have a free trial or free plan?⌄

Yes, Fullstory offers a free plan. We haven't verified whether it also offers a free trial of paid tiers.

How much does Fullstory cost?⌄

Fullstory doesn't publish a starting price. Check its pricing page for current plans.

What are the best alternatives to Fullstory?⌄

Commonly considered alternatives include Contentsquare (formerly Hotjar), PostHog, LogRocket and Heap. The Alternatives section on this page shows what each one is best at and its starting price.

Last updated: October 6, 2026Details checked: October 5, 2026Pricing checked: October 5, 2026