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MoEngage: Pricing, Features & Alternatives

Cross-channel customer engagement platform with analytics, personalization, journeys, and Merlin AI.

Overall Score49/100
3.0Editor Rating
Market Signal 49
AI features

#5 of 7 in Mobile Marketing Automation by Overall Score

What Is MoEngage?

MoEngage combines customer analytics with cross-channel campaign orchestration and web or app personalization. Teams can use behavioral data and predictive insights to build customer journeys across push, email, SMS, WhatsApp, RCS and onsite channels, while Merlin AI supports insight discovery, creative generation and agentic workflows; the platform also offers hundreds of connectors through its app marketplace.

Best for: Consumer brands and apps coordinating personalized lifecycle campaigns across several messaging and digital channels.

MoEngage uses customer behavior and lifecycle stage to define audiences and orchestrate campaigns. Events from an app or website can trigger the next push, email or in-app communication, while analytics helps identify drop-off points. Consistent event naming and permission management are required before those journeys can operate as designed.

3.0
out of 5

Editor Rating

Calculated from facts we verified on MoEngage's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 49 that orders our lists.

  • Pricing transparency2.0
  • Entry costNot scored
  • Free access1.5
  • Platforms & API2.5
  • Support3.5
  • Integrations4.5
  • Security & compliance5.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 14, 2026. How the rating works

49
Moderate

Market Signal

Real data

Computed from Ahrefs + Semrush data about MoEngage's own website. Not an assessment of the product itself. How this works →

Market Strength

46

Where it stands today

Momentum

58 Rising ↑

Where it’s heading

Data Confidence

Medium

How much to trust it

  • Traffic Strength
    43
  • Search Visibility
    50
  • Authority
    49
  • Brand & Market Presence
    40

Tick mark = category average.

Compared with 17 tracked SMS & Messaging tools. Data through September 2026, pulled October 6, 2026.

Who Is It Best For?

  • Mobile commerce teams running multi-stage retention campaigns
  • Apps triggering customer journeys from product events

Who Should Avoid It?

  • Teams seeking a simple email-only mailing list

Use Cases

  • Build behavior-based segments
  • Send personalized mobile pushes
  • Coordinate retention journeys
  • Analyze lifecycle campaign results

MoEngage Features

  • Customer Analytics
  • Cross-Channel Journeys
  • Web Personalization
  • App Personalization
  • Merlin AI
  • Transactional Alerts

MoEngage Pricing

PlanMonthlyAnnual (mo)
EnterpriseCustomCustom

Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on MoEngage's website before purchasing.

MoEngage Integrations

Salesforce, Redash, Storyly, AB Tasty

Customer Support

Not yet documented.

MoEngage at a Glance

Founded
2014
Headquarters
San Francisco, United States
Built for
Mid-Market, Enterprise
Platforms
Web, API
Languages
English

MoEngage Alternatives

CleverTap logo

CleverTap

Overall Score54/100
3.6Editor Rating
Market Signal 45
From $85/moFree trial

Why choose it: Consumer app and digital-product teams using behavioral data to drive lifecycle messaging and retention campaigns.

More tools like MoEngage

  • Iterable logo
    Iterable

    Cross-channel customer engagement platform with journey orchestration, unified profiles, personalization, and Nova intelligence.

  • OneSignal logo
    OneSignal

    Push notifications, in-app, SMS and email messaging.

  • Customer.io logo
    Customer.io

    Messaging platform for behavior-triggered email, push and SMS.

Frequently Asked Questions

Does MoEngage have a free trial or free plan?⌄

MoEngage doesn't currently offer a free plan or free trial.

How much does MoEngage cost?⌄

MoEngage uses custom/quote-based pricing. Contact the vendor directly for a quote.

What are the best alternatives to MoEngage?⌄

Commonly considered alternatives include Braze, CleverTap and Airship. The Alternatives section on this page shows what each one is best at and its starting price.

Last updated: October 14, 2026Details checked: October 5, 2026Pricing checked: October 14, 2026