Khoros: Pricing, Plans & Features
Enterprise community and social platforms, Aurora AI and Iris AI, now owned by IgniteTech.
#7 of 7 in Community Management by Overall Score
What Is Khoros?
Khoros, now part of IgniteTech and based at khoros.ai, sells two products to large brands. Aurora AI runs branded customer communities with forums, knowledge bases, ideas and gamification, plus AI agents such as Answer Assist and AI Moderation and the CommunityGuard compliance layer. Iris AI handles social publishing with approvals, listening in 187 languages, and a digital care queue that routes inbound social messages to agents with drafted replies.
Editor Rating
Calculated from facts we verified on Khoros's own website, using published thresholds. Nobody can pay to change it. With no Market Signal, it alone sets the Overall Score of 36 that orders our lists.
- Pricing transparency2.0
- Entry costNot scored
- Free access1.5
- Platforms & API2.5
- Support2.0
- IntegrationsNot scored
- Security & compliance5.0
Dimensions without verified data count as a neutral 2.5. Facts checked October 14, 2026. How the rating works
Market Signal
Khoros moved to its current address on khoros.ai during 2026. Market Signal compares the last twelve months, and the new address doesn't cover that whole period yet. How this works →
Khoros Features
- Aurora AI branded community platform
- Answer Assist cited AI answers
- CommunityGuard moderation and compliance
- Iris AI publishing with approvals
- Social listening in 187 languages
- Digital care queues with drafted replies
Khoros Pricing
| Plan | Monthly | Annual (mo) | Includes |
|---|---|---|---|
| Custom | Custom | Custom |
|
Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on Khoros' website before purchasing.
Khoros Integrations
No major integrations documented.
Customer Support
Knowledge Base
Khoros at a Glance
- Platforms
- Web, API
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BettermodeCustomer community platform for SaaS companies with knowledge base, ideas board and GraphQL API.
Frequently Asked Questions
Does Khoros have a free trial or free plan?⌄
Khoros doesn't currently offer a free plan or free trial.
How much does Khoros cost?⌄
Khoros uses custom/quote-based pricing. Contact the vendor directly for a quote.