Reputation: Pricing, Features & Alternatives

Reputation experience platform for reviews, listings and surveys.

Overall Score60/100

3.9Editor Rating

Market Signal 49

Top-rated in Customer Feedback#1 of 7 in Customer Feedback by Overall Score

What Is Reputation?

Reputation centralizes digital reputation and customer-experience signals for organizations operating many locations. The platform covers review management, business listings, surveys, social media, messaging, and experience analytics, helping teams compare locations, identify recurring issues, respond to feedback, and improve the accuracy and consistency of information customers see across search and review destinations.

Best for: Large multi-location brands that need location-level review, listings, survey, social, and customer-experience management from one platform.

Reputation uses verified Business Listings information to populate location pages, including business hours and contact information. The pages can output structured data and update as listing information changes. Regional access controls and review workflows help headquarters delegate corrections and customer follow-up without granting every location full administrative access.

3.9

out of 5

Editor Rating

Calculated from facts we verified on Reputation's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 60 that orders our lists.

Pricing transparency4.8
Entry cost4.0
Free access1.5
Platforms & API4.5
Support5.0
IntegrationsNot scored
Security & compliance5.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 14, 2026. How the rating works

Moderate

Market Signal

Real data

Computed from Ahrefs + Semrush data about Reputation's own website. Not an assessment of the product itself. How this works →

Market Strength

Where it stands today

Momentum

52 Declining ↓↓

Where it’s heading

Data Confidence

Medium

How much to trust it

Traffic Strength
52
Search Visibility
46
Authority
44
Brand & Market Presence
52

Tick mark = category average.

Compared with 23 tracked Reputation Management tools. Data through September 2026, pulled October 12, 2026.

Who Is It Best For?

Multi-location retailers maintaining directory data
Healthcare chains coordinating reviews across clinics

Who Should Avoid It?

Single-location shops requiring only simple review-request emails

Use Cases

Correct location records across directories
Route negative reviews to regional managers
Publish local pages from verified listing data

Reputation Features

Review Management
Business Listings
Surveys
Social Suite
Messaging
Reputation Score

Reputation Pricing

Plan	Monthly	Annual (mo)	Includes
Rep Core	$80	Not listed	Priced per location/month
Enterprise	Custom	Custom

Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on Reputation's website before purchasing.

Reputation Integrations

Google Business Profile, Facebook, Salesforce

Customer Support

Help center, Dedicated account manager, Live chat, Phone, Email

Reputation at a Glance

Headquarters: San Ramon, United States
Built for: Small Business, Enterprise
Platforms: Web, iOS, Android, API
Languages: English

Reputation Alternatives

Sort by

Birdeye

Overall Score74/100

3.5Editor Rating

Market Signal 85

Custom pricing

Why choose it: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.

Strengths

• One inbox covers SMS, email, webchat, voicemail, Facebook, Instagram and Google messages.
• Review requests can trigger automatically from connected software, SFTP uploads or the REST API.

Limitations

• No published prices; every plan is quoted by Birdeye's sales team.
• Cloud software without a listed integration needs Birdeye support, which then pulls customer data once daily.

Read Review Visit Site

Yext

Overall Score46/100

2.6Editor Rating

Market Signal 52

Custom pricing

Why choose it: Multi-location brands that need consistent location information, listings, reviews, and on-site search managed from structured data.

Read Review Visit Site

ReviewTrackers

Overall Score41/100

2.6Editor Rating

Market Signal 44

Custom pricing

Why choose it: Multi-location companies and agencies that need centralized review monitoring, response workflows, requests, and location-level reputation analytics.

Read Review Visit Site

More tools like Reputation

Podium
Local business platform for AI-assisted lead handling, messaging and reviews.
GatherUp
Customer feedback and reputation platform for review requests, monitoring and surveys.
Trustpilot
Open review platform where businesses invite, answer and display customer reviews.
REVIEWS.io
Review platform for collecting company, product and video reviews and displaying social proof.
BrightLocal
Local SEO software for citation building, rank tracking, and reporting.

Frequently Asked Questions

Does Reputation have a free trial or free plan?⌄

Reputation doesn't currently offer a free plan or free trial.

How much does Reputation cost?⌄

Reputation starts at $80 per location/mo on its Rep Core plan. Pricing was last checked October 14, 2026. Always confirm current pricing on the vendor's site before purchasing.

What are the best alternatives to Reputation?⌄

Commonly considered alternatives include Birdeye, Yext and ReviewTrackers. The Alternatives section on this page shows what each one is best at and its starting price.

Last updated: October 14, 2026Details checked: October 7, 2026Pricing checked: October 14, 2026