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GatherUp: Pricing, Features & Alternatives

Customer feedback and reputation platform for review requests, monitoring and surveys.

Overall Score50/100
3.5Editor Rating
Market Signal 39

#5 of 7 in Customer Feedback by Overall Score

What Is GatherUp?

GatherUp helps businesses request customer feedback, monitor reviews, respond to feedback, publish review content, and analyze reputation performance across locations. Its workflows can send email or text review requests, collect first-party feedback, route unhappy customers for follow-up, create website review widgets, and connect with other business systems through direct integrations and APIs.

Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.

GatherUp’s request-flow settings let operators choose email, SMS or both, then set delays and limits for repeat customers. The same workflow can use a QR code for in-person requests. A separate no-requests-sent reminder highlights locations where customer imports or outreach have stopped, a practical safeguard for franchises overseeing many branches.

3.5
out of 5

Editor Rating

Calculated from facts we verified on GatherUp's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 50 that orders our lists.

  • Pricing transparency4.8
  • Entry cost3.0
  • Free access4.0
  • Platforms & API2.5
  • Support3.0
  • Integrations3.0
  • Security & compliance3.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 12, 2026. How the rating works

39
Modest

Market Signal

Real data

Computed from Ahrefs + Semrush data about GatherUp's own website. Not an assessment of the product itself. How this works →

Market Strength

27

Where it stands today

Momentum

81 Rising Fast ↑↑

Where it’s heading

Data Confidence

Medium

How much to trust it

  • Traffic Strength
    24
  • Search Visibility
    25
  • Authority
    31
  • Brand & Market Presence
    35

Tick mark = category average.

Compared with 23 tracked Reputation Management tools. Data through September 2026, pulled October 12, 2026.

Who Is It Best For?

  • Dental and medical practices collecting post-visit feedback
  • Home-service franchises comparing review activity by location
  • Agencies managing feedback requests for local clients

Who Should Avoid It?

  • PR teams seeking news and social keyword monitoring, not customer feedback

Use Cases

  • Send post-service feedback requests via text
  • Configure repeat-customer request intervals
  • Place a review-request QR code on printed materials
  • Detect locations that stopped inviting customers

GatherUp Features

  • Review request campaigns
  • First-party feedback
  • Review monitoring
  • Website review widgets
  • Multi-location reporting
  • Customer feedback surveys

GatherUp Pricing

PlanMonthlyAnnual (mo)
Small Business$99Not listed
EnterpriseCustomCustom

Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on GatherUp's website before purchasing.

GatherUp Integrations

Google Business Profile, Facebook, Salesforce, Zapier

Customer Support

Help center, Email

GatherUp at a Glance

Founded
2013
Built for
Small Business, Enterprise
Platforms
Web, API
Languages
English

GatherUp Alternatives

Birdeye logo

Birdeye

Overall Score74/100
3.5Editor Rating
Market Signal 85

Why choose it: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.

Strengths

  • • One inbox covers SMS, email, webchat, voicemail, Facebook, Instagram and Google messages.
  • • Review requests can trigger automatically from connected software, SFTP uploads or the REST API.

Limitations

  • • No published prices; every plan is quoted by Birdeye's sales team.
  • • Cloud software without a listed integration needs Birdeye support, which then pulls customer data once daily.
REVIEWS.io logo

REVIEWS.io

Overall Score68/100
3.8Editor Rating
Market Signal 66
From $29/moFree trial

Why choose it: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.

NiceJob logo

NiceJob

Overall Score57/100
4.1Editor Rating
Market Signal 36
From $75/moFree trial

Why choose it: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.

Podium logo

Podium

Overall Score54/100
2.9Editor Rating
Market Signal 60

Why choose it: Local businesses with high lead volume that want customer messaging, reviews, phone, and AI-assisted response workflows tied together.

ReviewTrackers logo

ReviewTrackers

Overall Score41/100
2.6Editor Rating
Market Signal 44

Why choose it: Multi-location companies and agencies that need centralized review monitoring, response workflows, requests, and location-level reputation analytics.

More tools like GatherUp

  • Yext logo
    Yext

    Digital presence platform for listings, reviews and pages.

  • Trustpilot logo
    Trustpilot

    Open review platform where businesses invite, answer and display customer reviews.

  • BrightLocal logo
    BrightLocal

    Local SEO software for citation building, rank tracking, and reporting.

  • Reputation logo
    Reputation

    Reputation experience platform for reviews, listings and surveys.

Frequently Asked Questions

Does GatherUp have a free trial or free plan?⌄

GatherUp doesn't have a permanently free plan, but offers a free trial (14 days) of its paid plans.

How much does GatherUp cost?⌄

GatherUp starts at $99/mo on its Small Business plan. Pricing was last checked September 28, 2026. Always confirm current pricing on the vendor's site before purchasing.

What are the best alternatives to GatherUp?⌄

Commonly considered alternatives include Birdeye, REVIEWS.io, NiceJob, Podium and ReviewTrackers. The Alternatives section on this page shows what each one is best at and its starting price.

Last updated: October 12, 2026Details checked: October 7, 2026Pricing checked: September 28, 2026