Yext: Pricing, Features & Alternatives

Digital presence platform for listings, reviews and pages.

Overall Score46/100

2.6Editor Rating

Market Signal 52

#5 of 5 in Online Reputation by Overall Score

What Is Yext?

Yext helps organizations manage structured information about locations, products, professionals, and other entities, then distribute that data to websites, search engines, maps, directories, and customer experiences. Its platform includes Listings, Reviews, Pages, Search, and analytics, with integrations connecting source systems so business information can be updated centrally and synchronized across supported publishers.

Best for: Multi-location brands that need consistent location information, listings, reviews, and on-site search managed from structured data.

Yext distributes verified structured information directly through its publisher connections and pairs listing management with review monitoring. Role-based permissions and audit trails give large operators control over updates from branches. Its review dashboard covers a different responsibility from a dedicated SEO crawler: maintaining business identity and customer feedback where consumers discover physical locations.

2.6

out of 5

Editor Rating

Calculated from facts we verified on Yext's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 46 that orders our lists.

Pricing transparency2.0
Entry costNot scored
Free access1.5
Platforms & API4.5
Support2.0
Integrations3.0
Security & compliance4.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 14, 2026. How the rating works

Moderate

Market Signal

Real data

Computed from Ahrefs + Semrush data about Yext's own website. Not an assessment of the product itself. How this works →

Market Strength

Where it stands today

Momentum

62 Mixed ↕

Ahrefs and Semrush disagree on direction

Data Confidence

Medium

How much to trust it

Traffic Strength
53
Search Visibility
41
Authority
50
Brand & Market Presence
57

Tick mark = category average.

Compared with 23 tracked Reputation Management tools. Data through September 2026, pulled October 12, 2026.

Who Is It Best For?

National chains maintaining hundreds of map listings
Franchise operators coordinating local reviews and approval permissions

Who Should Avoid It?

Single websites seeking only technical keyword rank tracking

Use Cases

Synchronize business hours across publisher networks
Monitor location reviews across review sites
Enforce permissions for local listing updates

Yext Features

Listings
Reviews
Pages
Yext Search
Knowledge Graph
Analytics

Yext Pricing

Plan	Monthly	Annual (mo)
Enterprise	Custom	Custom

Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on Yext's website before purchasing.

Yext Integrations

Google Business Profile, Apple Business Connect, Facebook, Salesforce, Zendesk, ServiceNow

Customer Support

Help center

Yext at a Glance

Built for: Mid-Market, Enterprise
Platforms: Web, API, iOS, Android
Languages: English, German, French, Italian, Japanese

Yext Alternatives

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Birdeye

Overall Score74/100

3.5Editor Rating

Market Signal 85

Custom pricing

Why choose it: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.

Strengths

• One inbox covers SMS, email, webchat, voicemail, Facebook, Instagram and Google messages.
• Review requests can trigger automatically from connected software, SFTP uploads or the REST API.

Limitations

• No published prices; every plan is quoted by Birdeye's sales team.
• Cloud software without a listed integration needs Birdeye support, which then pulls customer data once daily.

Read Review Visit Site

BrightLocal

Overall Score61/100

3.5Editor Rating

Market Signal 59

From $41 per location/moFree trial

Why choose it: Agencies and multi-location businesses managing local search visibility.

Read Review Visit Site

Reputation

Overall Score60/100

3.9Editor Rating

Market Signal 49

From $80 per location/mo

Why choose it: Large multi-location brands that need location-level review, listings, survey, social, and customer-experience management from one platform.

Read Review Visit Site

More tools like Yext

ReviewTrackers
Review management platform for collecting, monitoring, responding to, and analyzing customer reviews across locations.
Trustpilot
Open review platform where businesses invite, answer and display customer reviews.
REVIEWS.io
Review platform for collecting company, product and video reviews and displaying social proof.
Podium
Local business platform for AI-assisted lead handling, messaging and reviews.
GatherUp
Customer feedback and reputation platform for review requests, monitoring and surveys.

Frequently Asked Questions

Does Yext have a free trial or free plan?⌄

Yext doesn't currently offer a free plan or free trial.

How much does Yext cost?⌄

Yext uses custom/quote-based pricing. Contact the vendor directly for a quote.

What are the best alternatives to Yext?⌄

Commonly considered alternatives include Birdeye, BrightLocal and Reputation. The Alternatives section on this page shows what each one is best at and its starting price.

Last updated: October 14, 2026Details checked: October 7, 2026Pricing checked: October 14, 2026