Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
52 tools · page 2 of 2
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
Customer feedback and reputation platform for review requests, monitoring and surveys.
Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.
Performance marketing platform combining call distribution, lead management, email automation, and tracking.
Best for: Performance marketing networks and lead-generation businesses that buy, sell, route, and measure calls and web leads.
Media monitoring for web and social mentions with AI summaries, sentiment, and alerts.
Best for: PR, reputation, and marketing teams that want broad mention tracking plus AI-assisted analysis of sentiment, conversation themes, and emerging issues.
Social listening with visual recognition, audio monitoring, AI analysis, and audience insights.
Best for: Brand, consumer-insights, and agency teams that need text, image, and spoken-content monitoring with AI-assisted analysis.
Consumer intelligence platform tracking social, web, visual, audio, and media conversations.
Best for: Enterprise communications, insights, and brand teams that need large-scale monitoring across text, images, audio, video, and social conversations.
Digital presence platform for listings, reviews and pages.
Best for: Multi-location brands that need consistent location information, listings, reviews, and on-site search managed from structured data.
NPS, CSAT and CES survey platform with AI insights and ecommerce helpdesk integrations.
Best for: Ecommerce and retail brands on Shopify that want post-purchase NPS tied to their helpdesk.
Review management platform for collecting, monitoring, responding to, and analyzing customer reviews across locations.
Best for: Multi-location companies and agencies that need centralized review monitoring, response workflows, requests, and location-level reputation analytics.
Call tracking and conversation intelligence platform focused on attribution, recordings, and lead outcomes.
Best for: Marketing teams and agencies that need campaign-level call attribution and analysis of inbound lead conversations.
Customer-service CRM centered on unified timelines, omnichannel conversations and AI agents.
Best for: Consumer support teams that need a persistent customer timeline across messaging, orders and service conversations.
Conversation intelligence platform analyzing customer calls and connecting behavior to marketing and sales outcomes.
Best for: Call-heavy sales and service organizations that need automated conversation analysis tied to performance metrics.
Customer service platform unifying messaging channels, routing, knowledge, and agentic AI for support teams.
Best for: Ecommerce and consumer support teams that need omnichannel routing plus AI-assisted customer service.
Media intelligence platform for real-time monitoring, sentiment analysis and alerts.
Best for: PR, communications, and marketing teams that need continuous media monitoring and analysis across online news and social sources.
CX platform for multi-location service businesses that ties customer feedback to frontline staff.
Best for: Multi-location service companies, such as home services or dental groups, that want feedback tied to individual staff.
Managed AI brand protection service removing counterfeits, fake websites, infringing domains and pirated content.
Best for: Consumer product brands fighting counterfeit listings and cybersquatted domains that want detection and enforcement handled by a managed team.