Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
42 tools · page 1 of 2
Customer platform pairing a free CRM with marketing, sales, service, content and data hubs.
Best for: Growing B2B and service businesses that want marketing, sales and support teams working from the same CRM records.
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Customer service suite combining tickets, messaging, voice, help center and resolution-billed AI agents.
Best for: Mid-size and enterprise support teams running email, chat, phone and self-service from one queue who want AI agents billed by resolution.
Website chat software with routing, ticketing and AI assistance.
Best for: Sales and support teams that primarily need fast human live chat on websites and online stores.
Reputation and customer experience platform for multi-location brands, run by three AI coworkers.
Best for: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Website live chat with ticketing, knowledge base, visitor monitoring and optional human agents.
Best for: Small businesses that want website live chat and basic support tools with a free core product.
Omnichannel help desk with Zia AI, ticket automation, self-service, and analytics.
Best for: Support teams that need multichannel ticketing with automation and Zoho ecosystem connectivity.
Customer support platform with shared inboxes, knowledge bases and live messaging.
Best for: Customer-first support teams that want email-based service, knowledge content, and live help without a heavy ticketing interface.
Customer messaging platform combining shared inbox, live chat and knowledge base.
Best for: Small and mid-sized support or sales teams that want live chat, shared messaging, and automation in one workspace.
Customer service platform combining live chat, Lyro AI Agent, chatbots, and ecommerce helpdesk tools.
Best for: Small ecommerce and online businesses that want live chat plus an AI agent for repetitive support questions.
Ecommerce customer service platform with helpdesk, AI agent, automation, and storefront-aware support workflows.
Best for: Shopify and ecommerce support teams that want customer service tied directly to order and storefront data.
Customer service platform built around shared inboxes, collaborative workflows, AI, and omnichannel communication.
Best for: Customer-facing teams that want structured support workflows without replacing email-style collaboration with a traditional ticket queue.
Collaborative team inbox combining email, internal chat and tasks.
Best for: Teams that want to manage customer or operational email collaboratively while keeping internal discussion and task coordination inside the inbox.
Local SEO software for citation building, rank tracking, and reporting.
Best for: Agencies and multi-location businesses managing local search visibility.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Reputation experience platform for reviews, listings and surveys.
Best for: Large multi-location brands that need location-level review, listings, survey, social, and customer-experience management from one platform.
Gmail collaboration platform with shared inboxes, workflow automation, sequences, and team analytics.
Best for: Google Workspace teams that want shared inbox ownership, automation, and sales or support collaboration directly inside Gmail.
Email-centered help desk with Freddy AI, SLA policies and a self-service customer portal.
Best for: Support teams that handle most requests by email and want SLAs, a knowledge base and an AI agent in one help desk.
Survey tool for website, in-app, email and mobile feedback with AI analysis of answers.
Best for: Product and growth teams at software companies collecting in-product and post-signup feedback.
Reputation marketing platform for automated review requests, referrals, social proof, and review-powered websites.
Best for: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.
Enterprise experience management platform for customer, employee and market research programs.
Best for: Large enterprises and public sector bodies running organization-wide customer and employee feedback programs.
Social listening platform with Boolean search, influencer discovery, sentiment, and lead monitoring.
Best for: Brands and agencies that need configurable social and web listening queries, competitor tracking, influencer discovery, or social lead monitoring.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Shared inbox and customer service platform available inside Gmail and as Hiver Omni.
Best for: Google Workspace support and operations teams that want shared inbox ticketing inside Gmail, with an option to expand into Hiver Omni.
Local business platform for AI-assisted lead handling, messaging and reviews.
Best for: Local businesses with high lead volume that want customer messaging, reviews, phone, and AI-assisted response workflows tied together.
AI social listening platform tracking web, social, reviews, sentiment and brand visibility.
Best for: Brands, agencies and communications teams that need web-wide monitoring plus social listening and sentiment analysis.
Feedback platform with SMS, WhatsApp and offline kiosk surveys plus AI theme analysis.
Best for: Multi-location and customer support teams that gather feedback on site, by text and after tickets.
Gmail shared inbox with Kanban workflows, assignment controls, automation, and AI assistance.
Best for: Google Workspace teams that prefer managing shared email as visual boards with task-like ownership and workflow controls.
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
Customer feedback and reputation platform for review requests, monitoring and surveys.
Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.
Media monitoring for web and social mentions with AI summaries, sentiment, and alerts.
Best for: PR, reputation, and marketing teams that want broad mention tracking plus AI-assisted analysis of sentiment, conversation themes, and emerging issues.
Social listening with visual recognition, audio monitoring, AI analysis, and audience insights.
Best for: Brand, consumer-insights, and agency teams that need text, image, and spoken-content monitoring with AI-assisted analysis.
Consumer intelligence platform tracking social, web, visual, audio, and media conversations.
Best for: Enterprise communications, insights, and brand teams that need large-scale monitoring across text, images, audio, video, and social conversations.
Digital presence platform for listings, reviews and pages.
Best for: Multi-location brands that need consistent location information, listings, reviews, and on-site search managed from structured data.
NPS, CSAT and CES survey platform with AI insights and ecommerce helpdesk integrations.
Best for: Ecommerce and retail brands on Shopify that want post-purchase NPS tied to their helpdesk.