Trustpilot
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
24 tools
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Reputation and customer experience platform for multi-location brands, run by three AI coworkers.
Best for: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Local SEO software for citation building, rank tracking, and reporting.
Best for: Agencies and multi-location businesses managing local search visibility.
Reputation experience platform for reviews, listings and surveys.
Best for: Large multi-location brands that need location-level review, listings, survey, social, and customer-experience management from one platform.
Survey tool for website, in-app, email and mobile feedback with AI analysis of answers.
Best for: Product and growth teams at software companies collecting in-product and post-signup feedback.
Reputation marketing platform for automated review requests, referrals, social proof, and review-powered websites.
Best for: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.
Enterprise experience management platform for customer, employee and market research programs.
Best for: Large enterprises and public sector bodies running organization-wide customer and employee feedback programs.
Social listening platform with Boolean search, influencer discovery, sentiment, and lead monitoring.
Best for: Brands and agencies that need configurable social and web listening queries, competitor tracking, influencer discovery, or social lead monitoring.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Local business platform for AI-assisted lead handling, messaging and reviews.
Best for: Local businesses with high lead volume that want customer messaging, reviews, phone, and AI-assisted response workflows tied together.
AI social listening platform tracking web, social, reviews, sentiment and brand visibility.
Best for: Brands, agencies and communications teams that need web-wide monitoring plus social listening and sentiment analysis.
Feedback platform with SMS, WhatsApp and offline kiosk surveys plus AI theme analysis.
Best for: Multi-location and customer support teams that gather feedback on site, by text and after tickets.
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
Customer feedback and reputation platform for review requests, monitoring and surveys.
Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.
Media monitoring for web and social mentions with AI summaries, sentiment, and alerts.
Best for: PR, reputation, and marketing teams that want broad mention tracking plus AI-assisted analysis of sentiment, conversation themes, and emerging issues.
Social listening with visual recognition, audio monitoring, AI analysis, and audience insights.
Best for: Brand, consumer-insights, and agency teams that need text, image, and spoken-content monitoring with AI-assisted analysis.
Consumer intelligence platform tracking social, web, visual, audio, and media conversations.
Best for: Enterprise communications, insights, and brand teams that need large-scale monitoring across text, images, audio, video, and social conversations.
Digital presence platform for listings, reviews and pages.
Best for: Multi-location brands that need consistent location information, listings, reviews, and on-site search managed from structured data.
NPS, CSAT and CES survey platform with AI insights and ecommerce helpdesk integrations.
Best for: Ecommerce and retail brands on Shopify that want post-purchase NPS tied to their helpdesk.
Review management platform for collecting, monitoring, responding to, and analyzing customer reviews across locations.
Best for: Multi-location companies and agencies that need centralized review monitoring, response workflows, requests, and location-level reputation analytics.
Media intelligence platform for real-time monitoring, sentiment analysis and alerts.
Best for: PR, communications, and marketing teams that need continuous media monitoring and analysis across online news and social sources.
CX platform for multi-location service businesses that ties customer feedback to frontline staff.
Best for: Multi-location service companies, such as home services or dental groups, that want feedback tied to individual staff.
Managed AI brand protection service removing counterfeits, fake websites, infringing domains and pirated content.
Best for: Consumer product brands fighting counterfeit listings and cybersquatted domains that want detection and enforcement handled by a managed team.