Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
46 tools · page 1 of 2
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Email, SMS and WhatsApp marketing platform with a transactional messaging API and sales CRM.
Best for: Small and midsize businesses that want marketing email, transactional messaging and a basic sales CRM from one vendor.
B2C CRM for ecommerce email, SMS and push, with predictive customer analytics.
Best for: Ecommerce brands that want email, SMS and support data tied to purchase history in one customer profile.
Visual chat automation for Instagram, Messenger, WhatsApp and TikTok direct messages.
Best for: Creators and consumer brands with heavy comment and DM volume on Instagram or Messenger who want to turn that engagement into leads.
Reputation and customer experience platform for multi-location brands, run by three AI coworkers.
Best for: Multi-location brands that want reviews, listings, messaging and surveys handled per location, with AI agents taking on much of the routine work.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Customer engagement platform centered on WhatsApp with shared inbox, campaigns, chatbots, and APIs.
Best for: Businesses using WhatsApp as a primary customer channel that also want campaigns, automation, team routing, and additional messaging channels.
Developer APIs for sending SMS, MMS, WhatsApp and RCS messages from your own applications.
Best for: Engineering teams that want to build text and chat messaging into their own product or backend systems.
Push notifications, in-app, SMS and email messaging.
Best for: App and web teams adding push notifications.
Communications platform for developer APIs, email and SMS.
Best for: Product and engineering teams that need programmable messaging channels plus business tools for customer communication.
Business texting platform for SMS campaigns, two-way messaging and keywords.
Best for: Small businesses and organizations that need both mass text campaigns and conversational customer texting from one number.
Local SEO software for citation building, rank tracking, and reporting.
Best for: Agencies and multi-location businesses managing local search visibility.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Reputation experience platform for reviews, listings and surveys.
Best for: Large multi-location brands that need location-level review, listings, survey, social, and customer-experience management from one platform.
Survey tool for website, in-app, email and mobile feedback with AI analysis of answers.
Best for: Product and growth teams at software companies collecting in-product and post-signup feedback.
SMS marketing platform with keywords, campaigns and workflows.
Best for: Businesses that want subscriber-growth tools and promotional SMS features such as keywords, coupons, contests, and loyalty programs.
Customer engagement platform for cross-channel messaging.
Best for: Consumer brands running lifecycle messaging at scale.
WhatsApp commerce platform with campaigns, shared inbox and chatbots.
Best for: Shopify and ecommerce teams using WhatsApp for campaigns, customer support, cart recovery and sales conversations.
Reputation marketing platform for automated review requests, referrals, social proof, and review-powered websites.
Best for: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.
Enterprise experience management platform for customer, employee and market research programs.
Best for: Large enterprises and public sector bodies running organization-wide customer and employee feedback programs.
Social listening platform with Boolean search, influencer discovery, sentiment, and lead monitoring.
Best for: Brands and agencies that need configurable social and web listening queries, competitor tracking, influencer discovery, or social lead monitoring.
Omnichannel messaging inbox with AI Agents, broadcasts, workflows, and contact management.
Best for: Sales and support teams managing high volumes of customer conversations across WhatsApp and other messaging channels.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Customer engagement platform combining behavioral analytics, segmentation, campaigns, and personalization.
Best for: Consumer app and digital-product teams using behavioral data to drive lifecycle messaging and retention campaigns.
Local business platform for AI-assisted lead handling, messaging and reviews.
Best for: Local businesses with high lead volume that want customer messaging, reviews, phone, and AI-assisted response workflows tied together.
Commerce messaging platform for personalized SMS, email and subscriber growth.
Best for: Consumer and ecommerce brands that want behavior-driven SMS and email programs tied closely to storefront and customer data.
AI social listening platform tracking web, social, reviews, sentiment and brand visibility.
Best for: Brands, agencies and communications teams that need web-wide monitoring plus social listening and sentiment analysis.
Feedback platform with SMS, WhatsApp and offline kiosk surveys plus AI theme analysis.
Best for: Multi-location and customer support teams that gather feedback on site, by text and after tickets.
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
Customer feedback and reputation platform for review requests, monitoring and surveys.
Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.
Business text messaging service for bulk SMS, two-way conversations and email-to-SMS.
Best for: Businesses that need straightforward bulk or transactional SMS alongside a browser inbox and programmable messaging API.
Messaging platform for behavior-triggered email, push and SMS.
Best for: Product-led and lifecycle marketing teams that need event-triggered customer messaging tied closely to product and behavioral data.
Cross-channel customer engagement platform with analytics, personalization, journeys, and Merlin AI.
Best for: Consumer brands and apps coordinating personalized lifecycle campaigns across several messaging and digital channels.
Media monitoring for web and social mentions with AI summaries, sentiment, and alerts.
Best for: PR, reputation, and marketing teams that want broad mention tracking plus AI-assisted analysis of sentiment, conversation themes, and emerging issues.
Social listening with visual recognition, audio monitoring, AI analysis, and audience insights.
Best for: Brand, consumer-insights, and agency teams that need text, image, and spoken-content monitoring with AI-assisted analysis.
Consumer intelligence platform tracking social, web, visual, audio, and media conversations.
Best for: Enterprise communications, insights, and brand teams that need large-scale monitoring across text, images, audio, video, and social conversations.