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Close: Pricing, Features & Alternatives

Sales CRM with built-in email, calling and SMS.

Overall Score59/100
4.1Editor Rating
Market Signal 40

#5 of 8 in Pipeline Management by Overall Score

What Is Close?

Close is a sales CRM designed around high-volume communication without requiring separate calling or email tools. Reps can email, call, text, manage opportunities, build Smart Views, and automate follow-up through Workflows from the same workspace, while integrations connect calendars, conversation intelligence, support, automation, and other sales systems.

Best for: Inside-sales and outbound teams that want CRM records, calling, email, SMS, and follow-up automation in one sales workspace.

Close is geared toward inside sales teams that spend much of their day communicating with prospects, combining the contact record with calling and outreach workflows. The experience is distinct from a service-business project manager or a scheduling-only tool because the central task is moving conversations through an active sales pipeline.

4.1
out of 5

Editor Rating

Calculated from facts we verified on Close's own website, using published thresholds. Nobody can pay to change it. Together with Market Signal it makes the Overall Score of 59 that orders our lists.

  • Pricing transparency4.8
  • Entry cost4.0
  • Free access3.5
  • Platforms & API2.5
  • Support4.0
  • Integrations4.5
  • Security & compliance5.0

Dimensions without verified data count as a neutral 2.5. Facts checked October 13, 2026. How the rating works

40
Moderate

Market Signal

Real data

Computed from Ahrefs + Semrush data about Close's own website. Not an assessment of the product itself. How this works →

Market Strength

43

Where it stands today

Momentum

29 Mixed ↕

Ahrefs and Semrush disagree on direction

Data Confidence

Medium

How much to trust it

  • Traffic Strength
    45
  • Search Visibility
    44
  • Authority
    43
  • Brand & Market Presence
    40

Tick mark = category average.

Compared with 24 tracked CRM & Sales tools. Data through September 2026, pulled October 12, 2026.

Who Is It Best For?

  • Outbound SDR teams calling prospects from the CRM
  • Small inside-sales groups managing high-activity deal pipelines

Who Should Avoid It?

  • Businesses seeking customer support ticketing as their primary workspace

Use Cases

  • Place sales calls from prospect records
  • Run multistep outbound outreach
  • Track opportunity pipeline progress
  • Review salesperson contact activity

Close Features

  • Built-in email sequences
  • Native calling and Power Dialer
  • Built-in SMS messaging
  • Smart Views lead filtering
  • Automated Workflows
  • Opportunity pipeline management

Close Pricing

PlanMonthlyAnnual (mo)Includes
Solo$19$9
  • 1 user, up to 10k leads
Essentials$49$35
  • Per user/month
Growth$109$99
  • Per user/month
ScaleNot listed$139
  • Per user/month
CustomCustomCustom

    Pricing shown reflects list prices as of our last check and may have changed. Confirm current pricing on Close's website before purchasing.

    Close Integrations

    Gmail, Microsoft 365, Gong, Zoom, Slack, Zapier, Calendly, JustCall

    Customer Support

    Email, Help center, Phone

    Close at a Glance

    Founded
    2013
    Built for
    Solo, Small Business, Enterprise
    Platforms
    Web, API
    Languages
    English

    Close Alternatives

    Salesforce Sales Cloud logo

    Salesforce Sales Cloud

    Overall Score86/100
    4.6Editor Rating
    Market Signal 83
    From $25 per user/moFree plan

    Why choose it: Sales organizations with defined stages, approvals and forecast reviews that need a CRM they can configure and extend as their process grows.

    Strengths

    • • Six editions run from Free Suite to Max, so teams can start small and upgrade.
    • • Forecasts roll up by rep, team or region using pipeline, best case and commit categories.

    Limitations

    • • Free and Starter suites have limited API access and a five-flow automation cap.
    • • Forecasting isn't included in the Free or Starter suites.
    Read ReviewVisit Site
    Zoho CRM logo

    Zoho CRM

    Overall Score85/100
    4.7Editor Rating
    Market Signal 80
    See pricingFree plan

    Why choose it: Sales teams with a defined multi-step deal process who want the CRM to enforce each stage and adapt layouts per role.

    Strengths

    • • Blueprint transitions can require fields and trigger emails, tasks or field updates on each stage change.
    • • Canvas lets admins redesign record detail and list views without writing code.

    Limitations

    • • Blueprint is not available on the Free or Standard editions.
    • • Zia conversational AI, territories and custom modules start at the Enterprise edition.
    Read ReviewVisit Site
    Pipedrive logo

    Pipedrive

    Overall Score65/100
    3.5Editor Rating
    Market Signal 68
    See pricingFree trial

    Why choose it: Small and midsize sales teams that run deals through defined pipeline stages and want automation and prospecting tools inside the CRM.

    Strengths

    • • Drag-and-drop pipelines tie every deal to scheduled activities and sales goals.
    • • Growth plan automations support delays and if/else branches, plus email sequences.

    Limitations

    • • The Lite plan has no email sync, email templates or workflow automations.
    • • Campaigns email marketing and Web Visitors are paid add-ons on every plan.
    Read ReviewVisit Site
    Freshsales logo

    Freshsales

    Overall Score52/100
    4.0Editor Rating
    Market Signal 31
    From $9 per user/mo (annual billing)Free trial

    Why choose it: Sales teams that want CRM, sales sequences and multichannel outreach inside the same Freshworks product.

    Read ReviewVisit Site

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    Frequently Asked Questions

    Does Close have a free trial or free plan?⌄

    Close doesn't have a permanently free plan, but offers a free trial of its paid plans.

    How much does Close cost?⌄

    Close starts at $9 per user/mo (annual billing) on its Solo plan. Pricing was last checked October 13, 2026. Always confirm current pricing on the vendor's site before purchasing.

    What are the best alternatives to Close?⌄

    Commonly considered alternatives include Salesforce Sales Cloud, Zoho CRM, Pipedrive and Freshsales. The Alternatives section on this page shows what each one is best at and its starting price.

    Last updated: October 13, 2026Details checked: October 7, 2026Pricing checked: October 13, 2026