Yotpo
Ecommerce retention suite pairing loyalty and referral programs with product reviews and UGC.
Best for: Direct-to-consumer brands on Shopify or another major store platform that want loyalty, referrals and product reviews from a single vendor.
Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
38 tools · page 1 of 2
Ecommerce retention suite pairing loyalty and referral programs with product reviews and UGC.
Best for: Direct-to-consumer brands on Shopify or another major store platform that want loyalty, referrals and product reviews from a single vendor.
Email, SMS and WhatsApp marketing platform with a transactional messaging API and sales CRM.
Best for: Small and midsize businesses that want marketing email, transactional messaging and a basic sales CRM from one vendor.
B2C CRM for ecommerce email, SMS and push, with predictive customer analytics.
Best for: Ecommerce brands that want email, SMS and support data tied to purchase history in one customer profile.
Visual chat automation for Instagram, Messenger, WhatsApp and TikTok direct messages.
Best for: Creators and consumer brands with heavy comment and DM volume on Instagram or Messenger who want to turn that engagement into leads.
Customer engagement platform centered on WhatsApp with shared inbox, campaigns, chatbots, and APIs.
Best for: Businesses using WhatsApp as a primary customer channel that also want campaigns, automation, team routing, and additional messaging channels.
Ecommerce loyalty platform with points, tiers and rewards.
Best for: Ecommerce brands that want loyalty data connected to lifecycle marketing and customer-retention workflows.
Developer APIs for sending SMS, MMS, WhatsApp and RCS messages from your own applications.
Best for: Engineering teams that want to build text and chat messaging into their own product or backend systems.
Shopify loyalty platform for points, VIP tiers and referrals.
Best for: Shopify merchants that want a storefront-integrated loyalty program with points, tiers, and customer referrals.
Push notifications, in-app, SMS and email messaging.
Best for: App and web teams adding push notifications.
Communications platform for developer APIs, email and SMS.
Best for: Product and engineering teams that need programmable messaging channels plus business tools for customer communication.
Business texting platform for SMS campaigns, two-way messaging and keywords.
Best for: Small businesses and organizations that need both mass text campaigns and conversational customer texting from one number.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Shopify retention platform combining loyalty, rewards and referrals.
Best for: Shopify brands that want loyalty, referrals, reviews, and wishlists managed through one retention app.
Referral program builder with templates, tracking and rewards.
Best for: Businesses that want to launch referral campaigns without custom development and connect them to existing CRM workflows.
Ecommerce referral and affiliate platform with rewards, post-purchase enrollment, tracking, and fraud controls.
Best for: Ecommerce stores that want an automated customer referral or affiliate program tied directly to purchases.
SMS marketing platform with keywords, campaigns and workflows.
Best for: Businesses that want subscriber-growth tools and promotional SMS features such as keywords, coupons, contests, and loyalty programs.
Customer engagement platform for cross-channel messaging.
Best for: Consumer brands running lifecycle messaging at scale.
Referral and ambassador platform with enrollment, sharing and attribution.
Best for: B2B and service companies that need structured referral or ambassador programs with participant portals and CRM connectivity.
WhatsApp commerce platform with campaigns, shared inbox and chatbots.
Best for: Shopify and ecommerce teams using WhatsApp for campaigns, customer support, cart recovery and sales conversations.
Omnichannel messaging inbox with AI Agents, broadcasts, workflows, and contact management.
Best for: Sales and support teams managing high volumes of customer conversations across WhatsApp and other messaging channels.
Creator-management platform linking recruitment, content, product seeding, contracts, payments, and ROI reporting.
Best for: Consumer brands running ongoing influencer, affiliate, athlete, PR, or creator programs with significant relationship-management needs.
Customer engagement platform combining behavioral analytics, segmentation, campaigns, and personalization.
Best for: Consumer app and digital-product teams using behavioral data to drive lifecycle messaging and retention campaigns.
Local business platform for AI-assisted lead handling, messaging and reviews.
Best for: Local businesses with high lead volume that want customer messaging, reviews, phone, and AI-assisted response workflows tied together.
Affiliate and referral software for Stripe-based SaaS with recurring commissions, portals, campaigns, and automated payouts.
Best for: Stripe-based SaaS companies that need recurring affiliate commissions without building custom tracking around subscription billing.
Commerce messaging platform for personalized SMS, email and subscriber growth.
Best for: Consumer and ecommerce brands that want behavior-driven SMS and email programs tied closely to storefront and customer data.
Business text messaging service for bulk SMS, two-way conversations and email-to-SMS.
Best for: Businesses that need straightforward bulk or transactional SMS alongside a browser inbox and programmable messaging API.
Messaging platform for behavior-triggered email, push and SMS.
Best for: Product-led and lifecycle marketing teams that need event-triggered customer messaging tied closely to product and behavioral data.
Cross-channel customer engagement platform with analytics, personalization, journeys, and Merlin AI.
Best for: Consumer brands and apps coordinating personalized lifecycle campaigns across several messaging and digital channels.
Influencer and affiliate platform covering creator discovery, outreach and gifting.
Best for: Ecommerce brands managing influencer and affiliate programs where creator activity needs to connect directly to product sales.
Influencer seeding platform for DTC brands with outreach, gifting and affiliate tracking.
Best for: Shopify and DTC brands running product seeding and gifting campaigns with many small creators.
Shopify-focused SMS marketing platform for subscriber acquisition, automated flows and campaigns.
Best for: Shopify brands that want SMS acquisition and lifecycle messaging deeply tied to storefront and customer events.
Referral and loyalty platform for customer advocacy, rewards, influencer programs, and ecommerce growth.
Best for: Ecommerce brands that want referral, loyalty, and influencer programs managed from a shared customer advocacy platform.
Referral marketing platform for pre-launch, milestone, ecommerce, and customer referral campaigns.
Best for: Startups and ecommerce brands that want template-based referral campaigns without building referral infrastructure from scratch.
Cross-channel customer engagement platform with journey orchestration, unified profiles, personalization, and Nova intelligence.
Best for: Enterprise lifecycle and growth teams coordinating personalized messaging across multiple digital channels from shared customer data.
Salesforce-native agentic marketing platform built around Piper, an AI SDR agent.
Best for: Salesforce-based B2B revenue teams that want an AI SDR engaging and qualifying website visitors around the clock.
Enterprise referral and loyalty platform with campaign experimentation, fraud controls, wallet passes, and attribution.
Best for: Established ecommerce brands that want highly customized referral campaigns with experimentation and fraud management.