Trustpilot
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Search and filter 816 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
51 tools · page 1 of 2
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Customer service suite combining tickets, messaging, voice, help center and resolution-billed AI agents.
Best for: Mid-size and enterprise support teams running email, chat, phone and self-service from one queue who want AI agents billed by resolution.
Heatmaps, session recordings, and on-site surveys.
Best for: Teams that want to visually understand user behavior alongside quantitative analytics.
Conversational form builder for lead capture, scored quizzes and surveys with CRM sync.
Best for: Marketing teams collecting leads through branded forms and quizzes that should flow straight into a CRM.
Website chat software with routing, ticketing and AI assistance.
Best for: Sales and support teams that primarily need fast human live chat on websites and online stores.
Runtime control platform for feature flags, experimentation and progressive software releases.
Best for: Engineering and product teams that need controlled feature releases, experimentation and operational kill switches.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Website monitoring with global probes, synthetic transactions, RUM, and private polling.
Best for: IT operations and web teams that need public and private website monitoring across many locations with broader observability options.
Omnichannel help desk with Zia AI, ticket automation, self-service, and analytics.
Best for: Support teams that need multichannel ticketing with automation and Zoho ecosystem connectivity.
Landing page builder with A/B testing, AI-driven Smart Traffic routing and an MCP server.
Best for: Paid acquisition teams and agencies that build many campaign landing pages and want automated variant routing to lift conversions.
Customer support platform with shared inboxes, knowledge bases and live messaging.
Best for: Customer-first support teams that want email-based service, knowledge content, and live help without a heavy ticketing interface.
Customer messaging platform combining shared inbox, live chat and knowledge base.
Best for: Small and mid-sized support or sales teams that want live chat, shared messaging, and automation in one workspace.
Customer service platform combining live chat, Lyro AI Agent, chatbots, and ecommerce helpdesk tools.
Best for: Small ecommerce and online businesses that want live chat plus an AI agent for repetitive support questions.
Document-style form builder with payments, scheduling and calculations.
Best for: Small businesses and teams that need branded forms combining content, payments, calculations, bookings, or post-submission automation.
Exposure-management portfolio covering vulnerability scanning, cloud security and identity exposure.
Best for: Enterprise security and vulnerability teams that need asset exposure data across traditional infrastructure, cloud, identity, and operational technology.
Ecommerce customer service platform with helpdesk, AI agent, automation, and storefront-aware support workflows.
Best for: Shopify and ecommerce support teams that want customer service tied directly to order and storefront data.
Customer service platform built around shared inboxes, collaborative workflows, AI, and omnichannel communication.
Best for: Customer-facing teams that want structured support workflows without replacing email-style collaboration with a traditional ticket queue.
Collaborative team inbox combining email, internal chat and tasks.
Best for: Teams that want to manage customer or operational email collaboratively while keeping internal discussion and task coordination inside the inbox.
Local SEO software for citation building, rank tracking, and reporting.
Best for: Agencies and multi-location businesses managing local search visibility.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Gmail collaboration platform with shared inboxes, workflow automation, sequences, and team analytics.
Best for: Google Workspace teams that want shared inbox ownership, automation, and sales or support collaboration directly inside Gmail.
Email-centered help desk with Freddy AI, SLA policies and a self-service customer portal.
Best for: Support teams that handle most requests by email and want SLAs, a knowledge base and an AI agent in one help desk.
Survey tool for website, in-app, email and mobile feedback with AI analysis of answers.
Best for: Product and growth teams at software companies collecting in-product and post-signup feedback.
Funnel builder for lead capture and ecommerce popups, forms and quizzes.
Best for: Ecommerce and B2B marketers capturing leads on-site.
Reputation marketing platform for automated review requests, referrals, social proof, and review-powered websites.
Best for: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.
Thales-owned application and data security vendor with DDoS protection for websites, networks and IPs.
Best for: Enterprises and regulated firms that want DDoS, web application and data protection from a single vendor.
Social listening platform with Boolean search, influencer discovery, sentiment, and lead monitoring.
Best for: Brands and agencies that need configurable social and web listening queries, competitor tracking, influencer discovery, or social lead monitoring.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Shared inbox and customer service platform available inside Gmail and as Hiver Omni.
Best for: Google Workspace support and operations teams that want shared inbox ticketing inside Gmail, with an option to expand into Hiver Omni.
Landing page platform for paid campaigns with ad mapping, server-side tests and personalization.
Best for: PPC and demand generation teams that build a dedicated landing page for each ad group and want to test and personalize those pages.
Behavior analytics suite combining session replay, heatmaps and friction detection.
Best for: Conversion, UX, and ecommerce teams that want session-level evidence alongside funnels, forms, and automated friction detection.
Website monitoring combining synthetic checks with real-user performance measurement.
Best for: Web and application teams that want both simulated availability checks and performance data collected from real visitors.
Onsite engagement platform for popups, notification feeds, web push, and personalized campaigns.
Best for: Ecommerce and marketing teams that want targeted onsite messaging connected to their existing customer and analytics stack.
AI social listening platform tracking web, social, reviews, sentiment and brand visibility.
Best for: Brands, agencies and communications teams that need web-wide monitoring plus social listening and sentiment analysis.
Feedback platform with SMS, WhatsApp and offline kiosk surveys plus AI theme analysis.
Best for: Multi-location and customer support teams that gather feedback on site, by text and after tickets.
Experimentation and personalization platform formed by the merger of VWO and AB Tasty.
Best for: Teams running a structured, ongoing A/B testing program.