HubSpot
Customer platform pairing a free CRM with marketing, sales, service, content and data hubs.
Best for: Growing B2B and service businesses that want marketing, sales and support teams working from the same CRM records.
Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
40 tools · page 1 of 2
Customer platform pairing a free CRM with marketing, sales, service, content and data hubs.
Best for: Growing B2B and service businesses that want marketing, sales and support teams working from the same CRM records.
Customer service suite combining tickets, messaging, voice, help center and resolution-billed AI agents.
Best for: Mid-size and enterprise support teams running email, chat, phone and self-service from one queue who want AI agents billed by resolution.
Website chat software with routing, ticketing and AI assistance.
Best for: Sales and support teams that primarily need fast human live chat on websites and online stores.
Email prospecting platform for finding, verifying, organizing, and contacting professional email addresses by company.
Best for: Sales, recruiting, PR, and link-outreach teams that need professional email discovery, verification, and lightweight campaign sending.
Website live chat with ticketing, knowledge base, visitor monitoring and optional human agents.
Best for: Small businesses that want website live chat and basic support tools with a free core product.
Omnichannel help desk with Zia AI, ticket automation, self-service, and analytics.
Best for: Support teams that need multichannel ticketing with automation and Zoho ecosystem connectivity.
Customer support platform with shared inboxes, knowledge bases and live messaging.
Best for: Customer-first support teams that want email-based service, knowledge content, and live help without a heavy ticketing interface.
Customer messaging platform combining shared inbox, live chat and knowledge base.
Best for: Small and mid-sized support or sales teams that want live chat, shared messaging, and automation in one workspace.
Customer service platform combining live chat, Lyro AI Agent, chatbots, and ecommerce helpdesk tools.
Best for: Small ecommerce and online businesses that want live chat plus an AI agent for repetitive support questions.
Ecommerce customer service platform with helpdesk, AI agent, automation, and storefront-aware support workflows.
Best for: Shopify and ecommerce support teams that want customer service tied directly to order and storefront data.
Customer service platform built around shared inboxes, collaborative workflows, AI, and omnichannel communication.
Best for: Customer-facing teams that want structured support workflows without replacing email-style collaboration with a traditional ticket queue.
Sales engagement platform combining email finding, verification and prospecting.
Best for: Small sales and lead-generation teams that want prospect data, email deliverability tools, campaigns, and lightweight CRM in one product.
Collaborative team inbox combining email, internal chat and tasks.
Best for: Teams that want to manage customer or operational email collaboratively while keeping internal discussion and task coordination inside the inbox.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Gmail collaboration platform with shared inboxes, workflow automation, sequences, and team analytics.
Best for: Google Workspace teams that want shared inbox ownership, automation, and sales or support collaboration directly inside Gmail.
Email-centered help desk with Freddy AI, SLA policies and a self-service customer portal.
Best for: Support teams that handle most requests by email and want SLAs, a knowledge base and an AI agent in one help desk.
Semrush PR suite for media discovery, outreach and monitoring.
Best for: PR and communications teams that want journalist discovery, outreach, monitoring, and AI-assisted analysis inside the Semrush ecosystem.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Press release wire with geographic and industry circuits, investor disclosure and NewsTrak reporting.
Best for: Public companies and PR teams that send regular announcements and need targeted circuits plus post-release reporting.
Shared inbox and customer service platform available inside Gmail and as Hiver Omni.
Best for: Google Workspace support and operations teams that want shared inbox ticketing inside Gmail, with an option to expand into Hiver Omni.
Press release distribution with geographic, industry, media, and newsroom targeting.
Best for: Organizations and PR teams that want self-service press release distribution with configurable geographic and industry targeting.
Content research, media monitoring and journalist discovery.
Best for: Content and PR teams researching topics and coverage.
Gmail shared inbox with Kanban workflows, assignment controls, automation, and AI assistance.
Best for: Google Workspace teams that prefer managing shared email as visual boards with task-like ownership and workflow controls.
PR platform pairing a journalist database with pitching, media monitoring and coverage reporting.
Best for: In-house communications teams and PR agencies that pitch journalists regularly and need to show which outreach turned into coverage.
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
PR communications platform for media database research, journalist outreach and monitoring.
Best for: Enterprise communications teams that need journalist research, outreach, broad media monitoring, distribution, and measurement in one PR stack.
Global press release distribution across multilingual newslines, regions, industries, and media types.
Best for: Public companies, agencies, and communications teams distributing corporate news across multiple countries, languages, and specialized media audiences.
Digital PR and link-outreach CRM for prospect research, relationship history, personalized email, and team workflows.
Best for: Digital PR, content promotion, and link-building teams that need shared relationship history and personalized outreach at campaign scale.
Media-source matching network connecting journalists with vetted experts, PR professionals, and product sources.
Best for: Journalists seeking qualified sources and PR professionals or experts who want to respond to relevant media opportunities.
Consumer intelligence platform tracking social, web, visual, audio, and media conversations.
Best for: Enterprise communications, insights, and brand teams that need large-scale monitoring across text, images, audio, video, and social conversations.
Sales engagement platform for cold email, calling, LinkedIn tasks and lead follow-up.
Best for: Sales development teams and agencies that want structured cold outreach with email plus phone and LinkedIn steps.
PR CRM and newsroom platform combining media contacts, email pitches and stories.
Best for: In-house PR teams and agencies that want journalist CRM, email outreach, and branded online newsrooms in a single workflow.
Media intelligence platform spanning news monitoring, social listening and media relations.
Best for: PR, communications, and social teams that need monitoring, journalist research, influencer workflows, and cross-media analysis at enterprise scale.
Customer-service CRM centered on unified timelines, omnichannel conversations and AI agents.
Best for: Consumer support teams that need a persistent customer timeline across messaging, orders and service conversations.
Link-building outreach platform with prospecting, AI personalization, CRM, and deliverability monitoring.
Best for: SEO agencies and in-house outreach teams running high-volume link-building and digital PR campaigns.
Customer service platform unifying messaging channels, routing, knowledge, and agentic AI for support teams.
Best for: Ecommerce and consumer support teams that need omnichannel routing plus AI-assisted customer service.