Trustpilot
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Search and filter 812 marketing tools by category, price, business type, and features.
Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score
38 tools · page 1 of 2
Open review platform where businesses invite, answer and display customer reviews.
Best for: Ecommerce and service businesses that want independent, publicly visible reviews and can invite every customer under Trustpilot's rules.
Customer service suite combining tickets, messaging, voice, help center and resolution-billed AI agents.
Best for: Mid-size and enterprise support teams running email, chat, phone and self-service from one queue who want AI agents billed by resolution.
Search marketing suite covering SEO research, rank tracking, site audits and AI answer visibility.
Best for: SEO teams and agencies that want keyword research, rank tracking, audits and AI answer monitoring in one subscription.
Website chat software with routing, ticketing and AI assistance.
Best for: Sales and support teams that primarily need fast human live chat on websites and online stores.
Digital intelligence platform for website traffic, competitor analysis, audience behavior, and market research.
Best for: Strategy, marketing, sales, and investment teams that need comparative traffic and market intelligence across websites, apps, and industries.
Review platform for collecting company, product and video reviews and displaying social proof.
Best for: Ecommerce brands that want verified review collection tied to orders and reusable onsite review widgets.
Omnichannel help desk with Zia AI, ticket automation, self-service, and analytics.
Best for: Support teams that need multichannel ticketing with automation and Zoho ecosystem connectivity.
Customer support platform with shared inboxes, knowledge bases and live messaging.
Best for: Customer-first support teams that want email-based service, knowledge content, and live help without a heavy ticketing interface.
Customer messaging platform combining shared inbox, live chat and knowledge base.
Best for: Small and mid-sized support or sales teams that want live chat, shared messaging, and automation in one workspace.
B2B contact and company database with intent signals, website visitor identification and engagement tools.
Best for: B2B sales and revenue operations teams that want contact data, intent signals and CRM enrichment from one vendor under a negotiated contract.
Customer service platform combining live chat, Lyro AI Agent, chatbots, and ecommerce helpdesk tools.
Best for: Small ecommerce and online businesses that want live chat plus an AI agent for repetitive support questions.
Review management tool that pulls app store, Steam and Trustpilot feedback into one inbox.
Best for: Mobile and game studios whose support teams answer large volumes of store and Steam reviews.
Ecommerce customer service platform with helpdesk, AI agent, automation, and storefront-aware support workflows.
Best for: Shopify and ecommerce support teams that want customer service tied directly to order and storefront data.
SEO platform pairing ZIP-level rank tracking with AI search visibility monitoring.
Best for: Agencies and in-house SEO teams tracking local rankings and AI answer visibility across several sites.
Customer service platform built around shared inboxes, collaborative workflows, AI, and omnichannel communication.
Best for: Customer-facing teams that want structured support workflows without replacing email-style collaboration with a traditional ticket queue.
Collaborative team inbox combining email, internal chat and tasks.
Best for: Teams that want to manage customer or operational email collaboratively while keeping internal discussion and task coordination inside the inbox.
Local SEO software for citation building, rank tracking, and reporting.
Best for: Agencies and multi-location businesses managing local search visibility.
AI customer service platform combining Fin AI Agent, helpdesk and messenger.
Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.
Gmail collaboration platform with shared inboxes, workflow automation, sequences, and team analytics.
Best for: Google Workspace teams that want shared inbox ownership, automation, and sales or support collaboration directly inside Gmail.
Email-centered help desk with Freddy AI, SLA policies and a self-service customer portal.
Best for: Support teams that handle most requests by email and want SLAs, a knowledge base and an AI agent in one help desk.
App growth platform covering ASO, Apple Ads management and ad creative intelligence for games.
Best for: App and game marketers who need Apple Ads automation alongside competitor ad creative research.
Survey tool for website, in-app, email and mobile feedback with AI analysis of answers.
Best for: Product and growth teams at software companies collecting in-product and post-signup feedback.
SEO and PPC research platform covering keywords, rankings, backlinks and audits.
Best for: Teams wanting Semrush/Ahrefs-style breadth without the top-tier price.
Reputation marketing platform for automated review requests, referrals, social proof, and review-powered websites.
Best for: Local service businesses that want automated review generation and referral marketing triggered by completed customer jobs.
SEO research suite for keywords, audits and backlinks.
Best for: Freelancers and small marketing teams needing straightforward SEO research and rank monitoring.
Social listening platform with Boolean search, influencer discovery, sentiment, and lead monitoring.
Best for: Brands and agencies that need configurable social and web listening queries, competitor tracking, influencer discovery, or social lead monitoring.
Media monitoring platform for tracking online mentions, sentiment and reach.
Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.
Shared inbox and customer service platform available inside Gmail and as Hiver Omni.
Best for: Google Workspace support and operations teams that want shared inbox ticketing inside Gmail, with an option to expand into Hiver Omni.
AI social listening platform tracking web, social, reviews, sentiment and brand visibility.
Best for: Brands, agencies and communications teams that need web-wide monitoring plus social listening and sentiment analysis.
Feedback platform with SMS, WhatsApp and offline kiosk surveys plus AI theme analysis.
Best for: Multi-location and customer support teams that gather feedback on site, by text and after tickets.
Gmail shared inbox with Kanban workflows, assignment controls, automation, and AI assistance.
Best for: Google Workspace teams that prefer managing shared email as visual boards with task-like ownership and workflow controls.
App store optimization, Apple Ads management and market data platform for mobile apps.
Best for: Mobile app publishers that run both organic store optimization and Apple Ads campaigns from one workspace.
Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.
Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.
Customer feedback and reputation platform for review requests, monitoring and surveys.
Best for: Agencies and multi-location businesses that need structured review requests, first-party feedback, monitoring, and reputation reporting.
Media monitoring for web and social mentions with AI summaries, sentiment, and alerts.
Best for: PR, reputation, and marketing teams that want broad mention tracking plus AI-assisted analysis of sentiment, conversation themes, and emerging issues.
NPS, CSAT and CES survey platform with AI insights and ecommerce helpdesk integrations.
Best for: Ecommerce and retail brands on Shopify that want post-purchase NPS tied to their helpdesk.