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SEM Solutions

All Marketing Software

Search and filter 812 marketing tools by category, price, business type, and features.

Ranked by Overall Score: our Editor Rating and Market Signal, 50/50. Market Signal uses Ahrefs and Semrush data through September 2026, pulled October 6 to 19, 2026. How we score

Results

HubSpot logo

HubSpot

Overall Score89/100
4.9Editor Rating
Market Signal 80

Customer platform pairing a free CRM with marketing, sales, service, content and data hubs.

Best for: Growing B2B and service businesses that want marketing, sales and support teams working from the same CRM records.

Top-rated in Email AutomationCRM & SalesMarketing AutomationAI features
From $7 per user/mo (annual billing)Free plan
Zendesk logo

Zendesk

Overall Score81/100
4.1Editor Rating
Market Signal 84

Customer service suite combining tickets, messaging, voice, help center and resolution-billed AI agents.

Best for: Mid-size and enterprise support teams running email, chat, phone and self-service from one queue who want AI agents billed by resolution.

Top-rated in Live ChatCustomer SupportAI features
From $19 per agent/mo (annual billing)Free trial
LiveChat logo

LiveChat

Overall Score75/100
4.1Editor Rating
Market Signal 71

Website chat software with routing, ticketing and AI assistance.

Best for: Sales and support teams that primarily need fast human live chat on websites and online stores.

Customer SupportAI features
From $19 per seat/mo (annual billing)Free trial
Hunter logo

Hunter

Overall Score70/100
4.2Editor Rating
Market Signal 61

Email prospecting platform for finding, verifying, organizing, and contacting professional email addresses by company.

Best for: Sales, recruiting, PR, and link-outreach teams that need professional email discovery, verification, and lightweight campaign sending.

Top-rated in Cold EmailLead GenerationEmail Marketing
From $34/mo (annual billing)Free plan
WhatConverts logo

WhatConverts

Overall Score69/100
4.3Editor Rating
Market Signal 57

Lead tracking platform attributing calls, forms, chats, and transactions to marketing campaigns.

Best for: Agencies and marketers that need one attribution view across calls, forms, chats, and ecommerce leads.

Top-rated in Call AttributionCall Tracking
From $30/mo + usageFree trial
Tawk.to logo

Tawk.to

Overall Score68/100
4.4Editor Rating
Market Signal 50

Website live chat with ticketing, knowledge base, visitor monitoring and optional human agents.

Best for: Small businesses that want website live chat and basic support tools with a free core product.

Customer Support
FreeFree plan
CallRail logo

CallRail

Overall Score68/100
3.6Editor Rating
Market Signal 72

Lead attribution platform tracking calls, texts and forms back to the campaigns behind them.

Best for: Advertisers whose leads arrive by phone and form and who need each lead credited to the campaign behind it.

Top-rated in Call AnalyticsCall Tracking
From $50/mo + usage (annual billing)Free trial
Zoho Desk logo

Zoho Desk

Overall Score68/100
4.6Editor Rating
Market Signal 46

Omnichannel help desk with Zia AI, ticket automation, self-service, and analytics.

Best for: Support teams that need multichannel ticketing with automation and Zoho ecosystem connectivity.

Customer SupportAI features
From $7 per user/mo (annual billing)Free plan
Help Scout logo

Help Scout

Overall Score66/100
4.5Editor Rating
Market Signal 44

Customer support platform with shared inboxes, knowledge bases and live messaging.

Best for: Customer-first support teams that want email-based service, knowledge content, and live help without a heavy ticketing interface.

Top-rated in Shared InboxCustomer SupportAI features
From $25 per user/moFree plan
Crisp logo

Crisp

Overall Score66/100
4.1Editor Rating
Market Signal 53

Customer messaging platform combining shared inbox, live chat and knowledge base.

Best for: Small and mid-sized support or sales teams that want live chat, shared messaging, and automation in one workspace.

Customer SupportAI features
From $45 per workspace/moFree plan
Tidio logo

Tidio

Overall Score65/100
4.3Editor Rating
Market Signal 49

Customer service platform combining live chat, Lyro AI Agent, chatbots, and ecommerce helpdesk tools.

Best for: Small ecommerce and online businesses that want live chat plus an AI agent for repetitive support questions.

Top-rated in Lead CaptureCustomer SupportAI MarketingAI features
From $24.17/moFree plan
Gorgias logo

Gorgias

Overall Score64/100
4.3Editor Rating
Market Signal 45

Ecommerce customer service platform with helpdesk, AI agent, automation, and storefront-aware support workflows.

Best for: Shopify and ecommerce support teams that want customer service tied directly to order and storefront data.

Customer SupportAI MarketingAI features
From $10/moFree trial
Front logo

Front

Overall Score63/100
4.2Editor Rating
Market Signal 47

Customer service platform built around shared inboxes, collaborative workflows, AI, and omnichannel communication.

Best for: Customer-facing teams that want structured support workflows without replacing email-style collaboration with a traditional ticket queue.

Customer SupportAI features
From $25 per seat/mo (annual billing)Free trial
CallTrackingMetrics logo

CallTrackingMetrics

Overall Score63/100
3.6Editor Rating
Market Signal 60

Call tracking and contact-center platform combining attribution, routing, automation, and conversation analytics.

Best for: Agencies and service businesses that need call attribution plus routing and contact-center workflows.

Call Tracking
From $65/mo + usage (annual billing)
Snov.io logo

Snov.io

Overall Score62/100
3.9Editor Rating
Market Signal 53

Sales engagement platform combining email finding, verification and prospecting.

Best for: Small sales and lead-generation teams that want prospect data, email deliverability tools, campaigns, and lightweight CRM in one product.

Lead GenerationEmail Marketing
From $29.25/mo (annual billing), unlimited team seatsFree plan
Missive logo

Missive

Overall Score61/100
3.7Editor Rating
Market Signal 55

Collaborative team inbox combining email, internal chat and tasks.

Best for: Teams that want to manage customer or operational email collaboratively while keeping internal discussion and task coordination inside the inbox.

Customer Support
From $14 per user/mo (annual billing)Free trial
Intercom logo

Intercom

Overall Score61/100
3.9Editor Rating
Market Signal 50

AI customer service platform combining Fin AI Agent, helpdesk and messenger.

Best for: Digital businesses that want AI-first customer support with human handoff and a full service desk behind it.

Customer SupportAI MarketingAI features
From $29 per seat/mo (annual billing), plus $0.99 per Fin outcomeFree trial
Gmelius logo

Gmelius

Overall Score59/100
3.7Editor Rating
Market Signal 52

Gmail collaboration platform with shared inboxes, workflow automation, sequences, and team analytics.

Best for: Google Workspace teams that want shared inbox ownership, automation, and sales or support collaboration directly inside Gmail.

Customer Support
From $19 per user/mo (annual billing)Free trial
Freshdesk logo

Freshdesk

Overall Score59/100
4.2Editor Rating
Market Signal 39

Email-centered help desk with Freddy AI, SLA policies and a self-service customer portal.

Best for: Support teams that handle most requests by email and want SLAs, a knowledge base and an AI agent in one help desk.

Customer SupportAI features
From $19 per agent/mo (annual billing)Free trial
Ringba logo

Ringba

Overall Score59/100
4.0Editor Rating
Market Signal 43

Pay-per-call tracking platform with routing, attribution, real-time bidding, and publisher management.

Best for: Pay-per-call networks, agencies, and performance marketers that route and monetize inbound phone leads.

Call Tracking
From $99/mo + usageFree plan
Convirza logo

Convirza

Overall Score59/100
3.4Editor Rating
Market Signal 58

AI call analytics platform measuring marketing attribution, lead quality, and agent conversation performance.

Best for: Call-driven businesses that want both campaign attribution and automated analysis of sales or service conversations.

Call TrackingAI features
From $29/mo
Semrush AI PR Toolkit (formerly Prowly) logo

Semrush AI PR Toolkit (formerly Prowly)

Overall Score56/100
3.3Editor Rating
Market Signal –

Semrush PR suite for media discovery, outreach and monitoring.

Best for: PR and communications teams that want journalist discovery, outreach, monitoring, and AI-assisted analysis inside the Semrush ecosystem.

Top-rated in Media MonitoringDigital PR & OutreachAI features
From $149/mo (annual billing)Free trial
Brand24 logo

Brand24

Overall Score55/100
3.4Editor Rating
Market Signal 49

Media monitoring platform for tracking online mentions, sentiment and reach.

Best for: PR, social, and brand teams that need ongoing online mention monitoring with sentiment, source, influencer, and trend analysis.

Reputation ManagementSocial MediaAI features
From $249/moFree trial
Business Wire logo

Business Wire

Overall Score55/100
2.5Editor Rating
Market Signal 73

Press release wire with geographic and industry circuits, investor disclosure and NewsTrak reporting.

Best for: Public companies and PR teams that send regular announcements and need targeted circuits plus post-release reporting.

Digital PR & Outreach
From $475 per release
Nimbata logo

Nimbata

Overall Score55/100
3.9Editor Rating
Market Signal 38

Call tracking suite with DNI, AI conversation analysis and routing.

Best for: Agencies and multi-location businesses that need detailed call attribution with configurable AI analysis and routing.

Call TrackingAI features
From $35/mo (annual billing) + usageFree plan
Hiver logo

Hiver

Overall Score54/100
4.0Editor Rating
Market Signal 32

Shared inbox and customer service platform available inside Gmail and as Hiver Omni.

Best for: Google Workspace support and operations teams that want shared inbox ticketing inside Gmail, with an option to expand into Hiver Omni.

Customer SupportAI features
From $25 per user/mo (annual billing)Free trial
EIN Presswire logo

EIN Presswire

Overall Score52/100
3.0Editor Rating
Market Signal 54

Press release distribution with geographic, industry, media, and newsroom targeting.

Best for: Organizations and PR teams that want self-service press release distribution with configurable geographic and industry targeting.

Digital PR & Outreach
From $149 per press release
BuzzSumo logo

BuzzSumo

Overall Score52/100
3.3Editor Rating
Market Signal 46

Content research, media monitoring and journalist discovery.

Best for: Content and PR teams researching topics and coverage.

Content MarketingDigital PR & Outreach
From $159/mo (annual billing)Free trial
Invoca logo

Invoca

Overall Score52/100
2.7Editor Rating
Market Signal 60

Revenue intelligence platform connecting digital marketing journeys with calls, conversations, and offline outcomes.

Best for: Enterprise marketing and contact-center teams that need to connect advertising spend with phone-driven conversions and revenue.

Call TrackingAI features
Drag logo

Drag

Overall Score52/100
3.6Editor Rating
Market Signal 38

Gmail shared inbox with Kanban workflows, assignment controls, automation, and AI assistance.

Best for: Google Workspace teams that prefer managing shared email as visual boards with task-like ownership and workflow controls.

Customer SupportAI features
From $12 per user/mo (annual billing)Free trial
Muck Rack logo

Muck Rack

Overall Score52/100
2.5Editor Rating
Market Signal 67

PR platform pairing a journalist database with pitching, media monitoring and coverage reporting.

Best for: In-house communications teams and PR agencies that pitch journalists regularly and need to show which outreach turned into coverage.

Digital PR & Outreach
Mention logo

Mention

Overall Score51/100
3.2Editor Rating
Market Signal 47

Social listening and media monitoring platform for keyword alerts, sentiment analytics and reports.

Best for: Brand, PR, and social teams that need configurable web and social monitoring with alerts, analytics, and reporting.

Reputation ManagementSocial Media
From $599/mo, billed annuallyFree trial
Cision logo

Cision

Overall Score51/100
2.6Editor Rating
Market Signal 63

PR communications platform for media database research, journalist outreach and monitoring.

Best for: Enterprise communications teams that need journalist research, outreach, broad media monitoring, distribution, and measurement in one PR stack.

Digital PR & Outreach
Phonexa logo

Phonexa

Overall Score50/100
3.1Editor Rating
Market Signal 48

Performance marketing platform combining call distribution, lead management, email automation, and tracking.

Best for: Performance marketing networks and lead-generation businesses that buy, sell, route, and measure calls and web leads.

Call Tracking
GlobeNewswire logo

GlobeNewswire

Overall Score50/100
2.2Editor Rating
Market Signal 70

Global press release distribution across multilingual newslines, regions, industries, and media types.

Best for: Public companies, agencies, and communications teams distributing corporate news across multiple countries, languages, and specialized media audiences.

Digital PR & Outreach
BuzzStream logo

BuzzStream

Overall Score48/100
4.0Editor Rating
Market Signal 21

Digital PR and link-outreach CRM for prospect research, relationship history, personalized email, and team workflows.

Best for: Digital PR, content promotion, and link-building teams that need shared relationship history and personalized outreach at campaign scale.

Digital PR & OutreachSEO
From $19/moFree trial